Solution to abnormal touch points in self-service terminal devices of touch all-in-one machines--TopAdkiosk Display Technology

Touch all-in-one machines are often used in the field of convenience services as convenient terminals. However, many people have found that their touch response is slow and the touch is not sensitive. How should we solve this problem? Follow the manufacturer Shenzhen Zhongshi Intelligent to take a look:

1. Check the usage status of the transducer

Check the transducers around the touch screen glass of the convenience self-service terminal device to see if the housing is stuck or damaged due to bumps during transportation. If the housing is stuck, simply adjust it. If the transducer is damaged, the glass needs to be replaced;

2. Check the cleanliness of the touch screen glass

The abnormal response of the touch self-service terminal device is highly likely due to other substances coming into contact with the touch screen glass due to other reasons. These substances are equivalent to fingers constantly pressing on it. Therefore, for actual manual touch and inability to confirm and focus, only cleaning and maintenance of the touch screen glass is needed;

3. Check the replacement status of the USB interface

Assuming it has been replaced, either return to the original interface or reinstall the touch screen driver. It should be noted that after the touch screen driver is installed, the system will automatically enter the calibration interface, and at this time, it is necessary to recalibrate the touch screen with your fingers;

Normally, following the above methods can basically solve the problem of touch abnormalities in touch self-service terminal devices. However, if the problem is still not resolved after troubleshooting according to the above methods, you can contact the manufacturer and ask them to provide remote or on-site assistance to resolve the issue.