What is a Touch Screen Kiosk?

Touch Screen Kiosk is an intelligent human-computer interaction device that integrates multiple service functions, mainly used for self-service business processing services. It usually has a touch screen interface, which integrates computer technology, multimedia technology, and network technology, and can provide customers with self-service‌.

Contents

Functional features

Application scenarios

Development trends

Functional features

Functional integration‌: The Touch Screen Kiosk integrates multiple service functions into one, such as multimedia query, self-service payment, invoice printing, business processing, etc., to meet the diverse needs of customers‌.

‌Self-service‌: Customers can complete the required business by themselves according to the prompts through the touch screen interface, without manual intervention, which improves the efficiency of work‌.

‌24-hour service‌: The equipment can provide 24-hour uninterrupted service, breaking the limitations of traditional business hours and providing customers with more flexible and convenient service time‌.

‌Accurate and efficient‌: The equipment runs the program set by the system, will not make mistakes, and can reduce the error rate that may occur in the manual service mode, improving the accuracy and efficiency of the service‌.

Application scenarios

Touch Screen Kiosks are widely used in various fields, such as government halls, banks, hospitals, stations, airports, taxation, transportation, telecommunications, electricity, supermarkets and other industries. Especially in hospitals, its intelligent navigation function provides patients with accurate location guidance and route planning, greatly improving patients' medical experience and hospital service efficiency.

Development trend

With the acceleration of smart city construction and the continuous development of artificial intelligence technology, the functions of multi-functional self-service terminals will be more complete and the application scenarios will be more extensive. In the future, multi-functional self-service terminals may introduce more advanced technical means, such as artificial intelligence, big data, etc., to provide customers with a more intelligent and personalized service experience.